Knowledge Base
- Initial LabSim Troubleshooting – Effective Basics
- A lab is not passing correctly - General guide to passing lab simulations
- Troubleshooting Slowness, Unresponsiveness, or Freezing during TestOut Lab Simulations (Expanded Edition)
- Troubleshooting Slowness, Buffering, Stopping, or Stuttering in TestOut Videos
- Labs and Exams for this course are not available in your current browser. (Silverlight not supported)
- Browser isn't supported - required media types
- How to enable Pop-ups for TestOut/LabSim
- Missing scores and how to avoid them
- Recommended Technical Specifications
- The Importance of the CPU
- Troubleshooting Slowness, Unresponsiveness, or Freezing during TestOut Lab Simulations
- Recovering forgotten usernames or passwords
- How to Right-Click on a MAC?
- After logging in, none of the buttons on the account home page work.
- No Sound in Videos
- LabSim Course Content Not Loading
- Troubleshooting Silverlight on Windows
- Troubleshooting Silverlight on a Mac
- Labs and exams not available in Chrome (Silverlight issue) - Workaround using IE Tab
- Web browser shows "Not Secure" message - Is TestOut.com secure?
- Labs and exams not available in Firefox (Silverlight issue)
- Labs won't start after clicking Start Lab in Chrome (Pop-up blocker)
- Internet Explorer 11 For Windows 10
- Reset Zoom Settings
- My LabSim Products is Empty
- How to clear your browser's cache and cookies
- Text Disappears in LabSim
- Host names used by LabSim
- TestOut Pro Exam Certificates - Not Opening in Browser
- Students with a learning impariment require additional time when taking LabSim exams