Browser isn't supported - required media types

Neal -

Some versions of Windows 10 will not play videos correctly - these include versions that have and KN.  These do not include video codec files by default, which will impede the ability to play .mp4 video files in some browsers.  A different version of Windows or the codec file listed in the following Microsoft article may be needed: 


Depending on the Windows specifications, you may need to match the Version and OS Build with the download links from the following website site: